what's a police officer who works the front lobby desk called?
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Re: Police Questions
I don't know of a 'front lobby desk' police position. The OIC is the Officer in Charge of the shift, usually a Lieutenant but can be a Sargent; the OIC desk is out back, not in the lobby. When citizens come into the police department they usually are greeted by a Records Clerk whose office has a glass partition from the public. The Records Clerk writes up the complaints, accident reports, theft reports, and may issue bicycle and animal registration tags. etc. If there is a problem with the complaint or accident being reported, the Records Clerk (Civil Service clerical position) will inform the OIC or Desk Sargent. A police officer could be assigned to work in the Records Department, to write up reports and complaints when it is busy, when the officer is unable to do patrol duties, or as discipline or demotion. The only complaint the trained Records Clerk does not write up is a complaint filed against a police officer. A Desk Sargent would be in charge of police officers on the shift, the officer to whom reports are made. 911 dispatchers usually are located in a separate and enclosed room, but near the OIC desk.
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