Re: Blacklist Secret Shopping Experience
I don't think they should replace the numerical system. I think they should have both. I think it brings more clarity to these evaluations because this is the standard we are familiar with. The BL can continue to highlight 8's and above and use their algorithms to recommend scripts. Having both only helps everyone to get an immediate sense of where the script falls using industry terminology we are all familiar with.
Originally posted by AP Oz
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